Support Center

We're here to help. Find answers to common questions or reach out to our team directly.

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Email Support

For general inquiries and support requests, reach out to us via email.

Response Time

We typically respond within 24-48 hours during business days. For urgent matters, please indicate so in your subject line.

Frequently Asked Questions

How do I use Paafekt in-store?

Simply scan the QR code on the furniture's floor tag using the Paafekt app. The furniture will appear in VP on your screen, allowing you to visualize it in your space.

Which devices are supported?

Paafekt works on most modern iOS devices with ARKit support (iPhone 6s and newer, iPad 5th generation and newer).

Is Paafekt free to use?

Yes, Paafekt is completely free for shoppers. Simply download the app and start visualizing furniture in your space.

How accurate are the VP visualizations?

Our VP technology provides highly accurate representations of furniture size, scale, and appearance. The 3D models are created from actual product specifications to ensure what you see matches reality.

Get the Paafekt App

Download Paafekt from the App Store and start transforming your furniture shopping experience today.

Download on App Store